Why are therapists/counsellors so useless?

Anyone I have ever been to offer suggestions, opinions and it feels like a conversation with a friend then a professional job on their parts..Im seeing one just now and she cant do anything for me. I have problems with social anxiety..And she comes up with ineffectual suggestions for my situation...I cry for an hour and she says 'i understand' and then doesn't see me for 2 weeks..So in actuality my 'suffering' didnt register..It seems such a 'non job'..No course of action is drawn up, no help..She seems as lost as myself..One goes to a therapist for 'hope' above all things hope..the idea that there can be a better tomorrow..and if someone does not have the authority or command or the true expertise to do more then just listen and has no ideas by the end of the session, what can a person do?? Are there any therapists in this world who really empathise, really turn your life around? Give you the impetus to do so..It seems such an idle job. It is heartbreaking..it is disappointing..and i think it destroys lives